Dell computers caught cheating customers

"Dell lured customers with advertisements offering "no interest" or "no payment" financing options."

A judge has ruled that computer maker Dell engaged in fraud, false advertising, deceptive business conduct and abusive debt collection practices.

New York State Supreme Court Judge Joseph Teresi said Dell lured customers with advertisements offering "no interest" or "no payment" financing options, but its financing arm would charge higher rates.

Supreme Court Justice Joseph C. Teresi will hold further proceedings to determine how much restitution Dell will have to pay to its customers, the decision said.

Dell said disagreed with Teresi's decision.

"Our goal has been, and continues to be, to provide the best customer experience possible," Jess Blackburn, a spokesman for the company, said in a written statement.

"We don't agree with this decision and will be defending our position vigorously. Our goal has been, and continues to be, to provide the best customer experience possible," the company said in a statement.

"We are confident that when the proceedings are finally completed the court will determine that only a relatively small number of customers have been affected," it said.

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